Oct
3
“To resurrect one of my recurring frustrations: Most airlines still fail to acknowledge the recontextualization of air travel in 2004 — the reality that customers, regardless of where they’re seated or how much they’ve paid, no longer desire or expect an onboard experience resembling some bourgeois fantasy of the 1940s. What people want are basic, wholesome comforts and efficiency. Flying has become almost fully egalitarian, yet in many ways the airlines are clinging to the outmoded pomp and pretensions of decades past.”
Ask the pilot - Salon.com
